Delivery Policy

At SIMI SMART we prioritize timely and efficient delivery of your smart automation solutions. Our delivery timelines depend on the project scope, duration, and the availability of products required. Here’s what you need to know:

1. Project-Based Delivery Timelines

Each project has unique requirements and timelines. Delivery schedules are determined during the consultation phase and will be clearly outlined in your project agreement.
Factors like system complexity, customizations, and installation requirements may influence the delivery duration.

2. Product Availability

Delivery times may vary based on the availability of specific products or components required for your project. We ensure to source quality products promptly and will inform you of any delays due to supply chain issues.

3. Communication and Updates

We maintain open communication throughout the delivery process. You’ll receive regular updates on your project status, including expected delivery and installation dates.
Any unforeseen delays will be promptly communicated, with revised timelines provided.

4. Installation and Final Handover

Our team ensures that all products are delivered and installed as per the agreed timeline, barring delays caused by external factors beyond our control (e.g., site readiness, supply chain issues, or force majeure).
A final handover is conducted upon project completion, with thorough testing to ensure everything functions perfectly.

5. Client Responsibilities

Ensure the site is ready and accessible for delivery and installation.
Inform us promptly of any changes to the delivery schedule or installation requirements.

For any questions about your delivery timeline or to discuss your project, contact us at support@simismart.com or start a conversation in chat.

By choosing Simi Smart, you’re assured of professional, timely service tailored to your needs!